Interested in Applying?
With our core team values of being focused and fun, providing an exceptional experience to those we serve, a quality-driven team that pursues excellence every day, and being passionate and enthusiastic about helping people affected by diabetes, our employees accomplish many challenging yet rewarding experiences here at Iowa Diabetes. Along with career-growth opportunities and amazing benefits, our employees are involved in rewarding work that is impacting people’s lives, supported by a family-like team culture. Joining our team is a great way to achieve your goals or enhance your career skills!
Apply if You…
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Want to Grow Professionally
We are a fast-paced organization with multiple ongoing projects at any given time. We value employees with a high degree of autonomy who like to take initiative with their work and are flexible to take on new tasks and projects frequently. Your work here will help you gain valuable long-term skills such as multi-tasking and prioritization to ensure success in future positions too.
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Want to Serve Patients in Unique Ways
At Iowa Diabetes, we are focused on delivering exceptional care to our patients at our research center, clinic, and through our education programs. If you are patient-centered in your work approach and want to be a part of a passionate team, this could be the place for you.
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Have Great Communication Skills
We are looking for employees who are skilled at communicating with other members of our team as well as patients. Whether it be writing proposals for collaborating with other organizations or presenting projects to other team members, great communication is a key factor in enabling us to operate at full steam.
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Want Comprehensive Benefits
At Iowa Diabetes we offer our employees value-adding benefits such as: 1) 401(k) 2) 401(k) matching 3) Dental Insurance 4) Employee assistance program 5) Flexible schedule 6) Flexible spending account 7) Health insurance 8) Life insurance 9) Paid time off 10) Vision insurance
Job Opportunities
We work to place candidates in positions that will best fit their experience and desired projects. Please feel free to apply regardless of positions listed.
Position Summary
Further the development of medications and therapies for people living with diabetes & related conditions through the conducting of research study visits in adherence to FDA and sponsor guidelines.
Core Job Responsibilities
This is the expected job description but the employee may be asked to perform other duties assigned by the supervisor or company leadership.
| Responsibility | % | Description |
|---|---|---|
| Patient Care | 45% |
Conduct clinical studies according to GCP & FDA regulations and guidelines to ensure the safety and welfare of the study participants. Assist medical investigators in understanding and implementing the protocol. Screen potential study participants according to the protocol’s inclusion/exclusion criteria. Obtain proper written informed consent from each study participant prior to participation in the study. Plan & schedule clinical research activities. Communicate with the sponsors regarding study activities as necessary. Start IV’s, collect blood (phlebotomy), urine, and other human specimens as required by clinical studies. Obtain patient vitals and electrocardiograms ( ECG’s). Maintain patient confidentiality and follow HIPAA guidelines and regulations. Collaborate with vendors and perform research activities at the off-site locations when applicable according to protocol. Iowa Diabetes tries to accommodate the patient needs along with the study visits and may require flexible hours to meet the study visit requirements at certain times. The CRCs will be included in the on-call after hours service on a rotation basis, the schedule is maintained by the Leadership team. |
| Administrative | 30% | Understand the study protocol so all study activities are completed correctly and concurrently. Document the study activities with accurate and complete data. Maintain adequate and accurate case histories for each study participant. Perform internal audits of studies. Review the study protocols to capture all the supporting data to the study. Report all adverse experiences to the Investigator and sponsor. Enter the study data into the electronic case report forms in the required timelines and follow up on the queries in a timely manner. Create the source documents to ensure all data points are recorded. Complete study related training in a timely manner. Attend off-site Investigator Meeting training if applicable (travel required for these instances). Ensure protocol amendments, notices, suspensions & terminations are implemented. Maintain awareness of all regulatory documents and ensure all required documents are completed real-time to ensure we are audit ready at all time. Maintain all required documentation in the study file. Use computer applications to enhance the efficiency of the workflow and study activities. Assist with performing quality assurance measures and other quality improvement opportunities as directed by the Leadership team. |
| Sponsor and Partner Communication | 15% | Maintain professional mannerisms in communication with the Sponsors and study personnel. Meet with sponsor representatives to discuss the conduct of the study and review study data. Inform the Sponsor of any study protocol deviations, issues with study participants, etc and proper documentation is retained. Communicate with the IRB. Maintain and enhance rapport with research partners. Communicate with sub-sites to ensure all study specific activities are covered including scheduling physicals, reviewing study procedures, etc. Help improve the sub-site collaboration to increase the patient visits to maintain the established relationship |
| Internal Collaboration | 10% | Strategize with recruitment coordinators to meet the targets for each study. Actively support and contribute to patient recruitment activities including but not limited to outreach, marketing and telephone screening. Educate patients on the value of the Iowa Diabetes Portal and EMR connect. Assist with registration as needed. Collaborate with finance to ensure visits are appropriately entered and invoiced. Respond to all study or visit related requests in a timely manner. Submit written documentation for items that must be manually billed on an agreed upon basis. Notify finance of expected last patient visit date. |
Minimum Knowledge, Skills and Abilities Required
- RN required
- 1 to 3 years in patient care or research
- Knowledge of business English, spelling, arithmetic, modern practices and procedures, standard office equipment
- Proficiency in Microsoft Office/Google Suite or products
- CPR certification (obtained within 6 months of start date)
Physical, visual, intellectual requirements and workplace conditions can be found in the job appendix.
Position Summary
Iowa Diabetes has a mission of improving the health and lives of people affected by diabetes through exceptional care, research, education and technology. Iowa Diabetes will achieve this mission through its four business units of Research, Care, University and Portal. This position involves assisting with financial analysis, budgeting, forecasting, and reporting, while ensuring accurate financial records and compliance with applicable regulations.
Core Job Responsibilities
This is the expected job description, but the employee may be asked to perform other duties assigned by the supervisor or company leadership.
| Responsibility | % | Description |
|---|---|---|
| Finance preparation/tracking/reporting | 60% |
Performs a range of routine accounting activities such as maintenance of the general ledger, preparation of various accounting statements and financial reports. Reviews, codes, and verifies transactions and journal entries. Researches and resolves issues and exceptions. Completes simple and complex calculations using spreadsheets and other software tools and assists with trial balances. May also process accounts payable and receivable transactions. Has a solid understanding of Quickbooks and accounting principles. |
| Billing and Insurance for Clinic | 20% | Submit claims to Insurance for services for clinic and education and accurately enter the patient information. Follow up with claims to insurance companies. Posting insurance payments into quickbooks and entering the payments to the patients accounts. Entering the patients current visits to the bill sheet. Update the portal with payments and send out invoices to patients through the portal or manually. Credentialing staff members. |
| Other related entities account management | 15% | Manages books and reconciliation of intercompany transactions and invoicing relating to My Diabetes Home (MDH) and Kavi Ventures. Including but not limited to monthly vendor payments, invoicing to customers as needed, internal invoicing, tracking and reconciliation. Bi weekly meetings with the leader of the development team to discuss any new details. Monthly/Quarterly financial reporting. |
| Special Projects | 5% | Perform and/or serve as a backup for special projects, Iowa Diabetes Care, and study related duties as assigned by the leadership team. Assist Finance Manager as needed. |
Minimum Knowledge, Skills and Abilities Required
- Bachelor’s Degree in business or accounting
- 3 to 5 years accounting/finance experience required
- 1 to 3 years of QuickBooks experience preferred
- CPA or other professional certifications (or working towards) preferred
- Proficiency in Microsoft Office/Google Suite preferred
- Knowledge of business, English, spelling, arithmetic, modern office practices and procedures, standard office equipment.
I have carefully read and understand the contents of this job description. I understand the responsibilities, requirements and duties expected of me. I understand that this is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, Iowa Diabetes reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed as directed by Iowa Diabetes or CEO. I understand that I may be required to work to meet business needs, different shifts or hours outside the normally defined workday or workweek. I also understand that this job description does not constitute a contract of employment nor alter my status as an at-will employee. I have the right to terminate my employment at any time and for any reason, and Iowa Diabetes has a similar right.
Position Summary
Further the development of medications and therapies for people living with diabetes & related conditions through the conducting of research study visits in adherence to FDA and sponsor guidelines.
Core Job Responsibilities
This is the expected job description but the employee may be asked to perform other duties assigned by the supervisor or company leadership.
| Responsibility | % | Description |
|---|---|---|
| Research Support | 35% |
Greet research patients and communicate effectively and efficiently with the research team through Google chats. Ensure patient documents are appropriately completed and filed in the CRIO CTMS. Manage research patient text messages through CRIO and route to the appropriate staff member. Complete reminder phone calls to patients. Notify applicable staff of received packages, including Investigational Product shipments. Greet all Sponsor monitors, take them to their designated areas and notify applicable staff members of their arrival. Check in fibroscan appointments, walk-in A1Cs, etc. Ensure all research patients have a welcoming environment and positive experience as they first walk into our office. |
| Clinic & Education Support | 35% | Greet all clinic patients and communicate effectively and efficiently with the clinic team through Google chats. Ensure all patient paperwork for the clinic is appropriately completed; if not completed, assist the patients with completing their paperwork upon arrival. Complete reminder phone calls to patients. Take all incoming clinic calls and thoroughly document conversation in EMR and route to clinic staff. Schedule clinic and education appointments. Upload current insurance information into the EMR. Take payment for visits from patients and document receipt of payments. Ensure all clinic and education patients have a welcoming environment and positive experience as they first walk into our office. |
| Front Desk Management | 20% | Be a welcoming and positive first face of the company at the front desk. Ensure all visitors to Iowa Diabetes have an exceptional experience. Be the champion for getting customers to complete Google Reviews. Manage all incoming faxes to the organization and route to the applicable persons. Receive and organize all incoming mail. Alert management of any potential negative experiences with customers. |
| Special Projects | 10% | Perform and/or serve as a backup for special projects as requested by the Leadership Team. |
Minimum Knowledge, Skills and Abilities Required
- 1 to 3 years in an administrative role
- Knowledge of business English, spelling, arithmetic, modern office practices and procedures, standard office equipment
- Proficiency in Microsoft Office/Google Suite of products
Physical, visual, intellectual requirements and workplace conditions can be found in the job appendix.
Position Summary
Iowa Diabetes (ID) strives to further the development of medications and therapies for people living with diabetes & related conditions through the conduction of research studies in adherence to FDA and sponsor guidelines. The Clinical Quality Assurance Specialist is responsible for ensuring compliance with protocols, federal regulations, industry guidelines and company Standard Operating Procedures/ Processes. This position requires ongoing knowledge of GCP/ICH guidelines and the federal regulations related to conducting clinical trials.
Core Job Responsibilities
This is the expected job description but the employee may be asked to perform other duties assigned by the supervisor or company leadership.
| Responsibility | % | Description |
|---|---|---|
| Quality Assurance (QA) | 40% |
Ensures planning, coordination, management, establishment and continuous improvement of processes and procedures to assess and monitor the conduct and quality of studies conducted at ID. Focus on continuous improvement projects using approved tools and validations to ensure adherence to the agency regulations, industry guidelines, local regulations, along with IDRs SOPs, clinical policies and procedures for the conduct of clinical trials. Train staff on SOPs to ensure compliance and ensure processes are followed by all. Maintain GCP/ICH compliant procedures and processes which monitor the quality of clinical research studies conducted at IDR. Create audit checklist for both Sponsor and Regulatory Audits. The position will track and manage required quality training initiatives. Lead, maintain training activities and general training records. Assist the Director with developing, tracking, and maintaining Standard Operating Procedures (SOPs). Develop in-depth knowledge of US, EU and International regulatory standards, and GCP guidelines for the conduct of clinical trials. |
| Quality Control (QC) | 40% |
Create, Maintain, Implement and Evaluate an internal QC Plan for the conducted studies including an audit program with planned audits and audit reports. Prepare for, and conduct the pre-randomized quality reviews on all Investigational drug studies and device studies as needed. Communicate findings, including compliance risk. Review informed consents, source data, data entry, case reports forms (CRFs) and regulatory documents for accuracy and compliance. Compare the internal audit process against industry standards, regulations, and guidelines. Keep the Leadership Team aware of compliance issues or necessary process changes and/or updates. Complete spot checks on IP Logs and Source compared to the electronic data capture systems. Create and implement corrective action plans and preventative actions. Serve as the Primary host for Sponsor and regulatory audits and generate responses to all audit findings for review/approval by Management. Review monitor letter reports to determine if there are improvement opportunities within the conduct of the study. Provide consistent feedback to study coordinators and managers. Work with all involved parties to ensure that both the equipment, lab safety and operational needs are met, and calibration is current. |
| Privacy Officer | 10% | Lead implementation of HIPAA and other privacy guidelines across the organization. Act as the Privacy Officer and monitor policies and procedures. Respond to patient and staff questions as they arise. |
| Special Projects | 10% | Support special projects requiring QA/QC in other business units – example Clinic or Education. |
Minimum Knowledge, Skills and Abilities Required
- Bachelor’s degree in a healthcare discipline, biological sciences, business or public administration and at least 2 years of related work experience OR an equivalent combination of experience and education
- Must have excellent organizational, attention to detail, interpersonal skills, and possesses a high level of multi-tasking capacity
- Basic understanding of medical terminology preferred
- Knowledge of business English, spelling, arithmetic, modern office practices and procedures, standard office equipment
- Proficiency in Microsoft Office/Google Suite of products
- Excellent written and verbal communication skills
Preferred Qualifications
- Proficiency in computer software, systems and programs
- Ability to manage multiple tasks and set priorities and meet deadlines
- Familiarity with clinical management database systems utilizing tables, queries, etc.
- Periodic travel to attend national meetings, host external audits, perform external monitoring, etc.
- Clinical research QA/QC experience
Physical, visual, intellectual requirements and workplace conditions can be found in the job appendix.
